BRACKETR HELP CENTRE
What do you need help with?
Step-by-step help for playing, organising and broadcasting on Bracketr. Choose a topic to find your next step.
How-to guides
Start with your task. Open a guide for the steps and a link to the right workspace.
Account & player profile
Sign in, complete your profile and connect your games.
- Sign in with your existing account. If you have forgotten your password, use the reset option on the sign-in page and check your inbox and spam folder.
- Open Profile in your personal dashboard. Complete the required player details, including country and region, before creating a team or entering a competition.
- In your profile's Games section, add the game accounts you use to compete. For Rocket League ratings, follow the MMR screenshot guide below.
Teams & rosters
Create a team, invite players and manage your lineup.
- Open My Team in your personal dashboard. Create a team with its name, tag, game and region, or select a team you already manage.
- Add registered teammates by Bracketr Player ID, or use the email invitation option. Ask invited players to sign in with the intended account and accept their invitation.
- Check membership and player details before selecting your competition lineup. Managing a team roster does not automatically change an entry that has already been submitted; check that entry with the organiser.
Enter a competition
Find an event, check eligibility and follow your application.
- Open Find Comps or What's On. Choose an event and check the game, region, entry window, schedule, rules and roster requirements.
- Choose an eligible team and lineup for a team event. For an individual event, follow its player entry form. Complete the required details, read the rules and submit once.
- Open Competition Centre to check your entry status. Submitted or pending does not mean approved. Follow any organiser requests and check-in instructions shown there.
Check-in, matches & results
Prepare for match day and report or review a result.
- In Competition Centre, select your competition and check the displayed start time, timezone and check-in window. Complete event and match check-in when required; they are separate actions.
- Open your assigned match for opponent, lobby and scheduling details. Use the available ready, chat or reschedule controls; a requested time change is not confirmed until accepted.
- When result submission is available to your role, enter the requested scores and attach any required evidence or replays. Review opponent submissions and use the dispute option for a disagreement. Contact the organiser if an action is unavailable or the result is locked.
Organisations & competitions
Set up an event and take it from registration to completion.
- Open the Organisation Portal and choose the organisation you manage. Check staff access and organisation details, then create or open a competition with the intended game and format.
- Review settings, rules, eligibility and schedule before opening registration. Review entries, resolve missing requirements, then use the competition's seeding and check-in steps before starting play.
- Use the competition workspace to manage matches, scheduling and result reviews. Resolve outstanding matches and disputes before using Finish to review standings and complete the event. Available actions depend on your role and the competition format.
Broadcast & Rocket League tools
Prepare viewer links, production tools and match capture.
- Ask the organiser to assign the appropriate production access and matches. Open the competition's broadcast tools and select the intended event or match before copying viewer or overlay links.
- Add the provided overlay links as browser sources in OBS. Preview the correct teams, score and layout before going live, and keep private production controls and access codes off stream.
- For Rocket League capture, follow the Match Center setup guide. Pair the app using the authorised session, check capture status and confirm the intended match before recording or uploading replay data.
Applications & broadcast talent
Apply for opportunities and keep your talent profile current.
- Open Talent Profile, add your broadcast experience and work samples, then save a draft or submit for review. Your profile becomes visible to organisations after Bracketr approval.
- Use the approved Talent Portal to set availability and timezone, review invitations and manage assigned matches. Open Applications for other available opportunities and check each role's requirements.
- Watch for application updates and organiser instructions. An application does not grant production access; confirm your assignment and access with the organiser before the broadcast.
Watch & follow events
Find streams, brackets, schedules and standings.
- Open What's On and choose a competition or organisation. Check the event details for the current schedule and available public links.
- Use the event's bracket, match or stream link to follow play. Check match status as well as the score; scheduled, live and completed matches show different information.
- If a stream is offline or a result looks wrong, check the event status and refresh once. Contact the event organiser about match decisions, or Bracketr support about a broken page.
Detailed walkthroughs
Still need a hand?
For entry decisions, schedules, scores or disputes, contact the event organiser first. For account access or a website problem, contact Bracketr support.
Include your role, the page or event link, what you expected, what happened and any error message. Add a screenshot if useful, with passwords, access codes and private information hidden.
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