BRACKETR.GG SUPPORT

How can we help?

Find the right place for account issues, organisation setup, team management, tournament support and bug reports.

CONTACT SUPPORT VIEW WHAT'S ON

SUPPORT BRACKETR

Help keep Bracketr growing

Bracketr is independently developed and hosted. Donations help cover hosting, maintenance and continued development of tournament, team and broadcast features.

DONATE CHOOSE AN AMOUNT

Team
Support

Help with your user dashboard, roster details, player information and team page issues.

USER DASHBOARD

Organisation
Support

Help with organisation login, league setup, brackets, applications and admin tools.

ORG PORTAL

Broadcast
Support

Support for overlays, live brackets, stream pages and match production workflows.

VIEWER TOOLS

Applications
& Broadcast Talent

Questions about open applications, casting, observing, production roles and broadcast talent profiles.

APPLY

GETTING STARTED

Create a team and enter a competition

Follow the complete captain journey, from creating your player account and team to submitting your first competition entry.

OPEN THE GUIDE

Common questions

?
I cannot log inUse the reset password option from the login page, then contact support if access still fails.
?
My team or organisation details are wrongAsk your team or organisation admin to update details in their portal.
?
A bracket, score or stream is incorrectSend the event name, match name and a short description through the contact page.

Before contacting us

1
Include your roleTell us whether you are a player, team admin, organisation admin, broadcast talent or viewer.
2
Include the page or eventShare the tournament, league, organisation or URL where the issue happened.
3
Add screenshots where usefulScreenshots help us find bugs and display issues faster.